This Privacy Policy explains how Dupli ("we," "us," or "our") collects, uses, and shares information across the Dupli website and app ecosystem (collectively, the "Services").
Information we collect
Information users provide
When you contact us or use Dupli, you may provide information such as your email address, message contents, and any details you choose to share with support.
Product searches, scans, and uploads in the app
When using the Dupli app, you may submit product names, photos, or barcodes to perform comparisons. We may store this information to operate and improve the comparison experience.
Device and usage data
We may collect information about how you use Dupli, including device type, operating system, browser, IP address, page interactions, and timestamps.
Cookies and analytics
Dupli may use cookies and similar technologies to remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings.
Affiliate links and outbound retailer links
When you click an outbound or affiliate link, the destination retailer may collect information about your visit according to their own policies.
How information is used
- To operate, maintain, and improve the Services.
- To respond to your support requests.
- To analyze usage and product performance.
- To detect, prevent, and address fraud or abuse.
- To comply with legal obligations.
How information is shared
We do not sell personal information. We may share information with:
- Service providers who help operate Dupli (e.g., hosting, analytics).
- Affiliate networks for tracking qualifying purchases (in aggregate or click form).
- Legal authorities when required by law.
Data retention
We retain information for as long as needed to provide the Services or as required by law.
Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure.
Children's privacy
Dupli is not directed to children under 13, and we do not knowingly collect personal information from them.
User choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
Contact information
For privacy questions, email support@trydupli.com.